Information
For Patients

Helpful Information for Patients.

If you are looking for mobility needs for your child you probably have questions.
Let us help answer some of those questions, and get your child on the road to mobility!

FAQ

You've got questions,
and we have answers.

Insurance

Need information on insurance coverage?
We can help with that too.

Patient Forms

Speed up your visit by completing
these forms before you we see you.

Frequently Asked Questions

You've got questions. We've got answers!

Can you tell me what kinds of equipment you do?

You can browse our amazing Equipment Page and see the scope of all that we provide here! But that’s not all… we can do most everything you or your therapists can imagine. If we don’t carry it, we will look into being a provider of that equipment or we will refer you to someone that does.

Do you do adaptive bikes and trikes?

Yes! We do every kind of adaptive bike, trike, tag-along, tandem systems, and many other recreational mobility devices. We are able to order adaptive bikes and trikes from every small and large manufacturer. We also have our own shop where we can custom modify them.

Do you do follow up appointments after my child gets his orthotics, wheelchair or other equipment?

Yes, we do rechecks every 6-12 months, and we do adjustments anytime there is a need. Occasionally, a child needs a different type of orthotic in between our scheduled follow up appointments, and we do our best to provide all the services your child needs.

Do you do power wheelchairs?

We don’t supply the traditional power wheelchair that most people think of. We do manual wheelchairs, with a vast variety of power add-ons. This makes the chair very versatile for every environment, and allows your child the most options for them to functionally propel their chair.

How do I know if you accept my insurance?

If you don’t see your insurance on our list. The best way to find out is by calling us! It is also helpful to call your insurance provider and ask them to inform you of both your “In network” and “out of network” benefits for durable medical equipment.

If you see my child when he is in the birth to three program, who does he see for his equipment after he turns 3 years old?

We continue to see children after they graduate from the Birth to 3 program. As long as your child has a need and you are happy with our services, we will follow them all the way up to adulthood.

My child needs a set of orthotics, how many visits will this take, and how long before he gets them?

It usually takes just 2 visits, scheduled 3 weeks apart. We do an evaluation, and take measurements, or cast molds at the first appointment and then 3 weeks later we fit and give you the orthotics that day.

What ages do you see in your practice?

We specialize in seeing children from Birth to 18 years old. We will accept patients over 18 years old, but they have to meet certain criteria that will be discussed with them and their family at the time of referral.

What kind of orthotics do you do?

We can do orthotics, and braces for any body part that it is needed for. We have developed many new and innovative orthotics over the years. We are confident that we can meet your child’s needs in this area with the best fitting and functional product. For more information please see our Orthotics Page.

Where do you see children for appointments?

We have our main location, 4 outreach clinics spread out across northeastern Wisconsin. We discuss with the parent when we set up our first appointment where the best location would be to see your child. We do home visits for medically fragile children, and in certain circumstances for other children when we need to see the layout of the home to determine the best equipment for them and the family.

Insurance Information

We are experianced at working with insurance companies.
We know that paying for mobility assistive technology and therapy can be a headache. We would like to offer you peace of mind to know that we are experienced at coordinating this aspect with your insurance company. We have successfully billed the following insurance companies, and many more. Most insurance packages cover out of network claims, but if we are not in network for your insurance company, you will want to check your coverage first. You can always call us, and we will assist you with this.

Aetna (Out of Network)

Anthem Blue Cross Blue Shield (out of network)

Arise (In Network)

Auxiant (Out of Network)

Badger Care (non-HMO), Wisconsin Medicaid, SSI, T-19, Katie Beckett (In Network)

CIGNA (Out of Network)

County Funding, CLTS, Waivers, KIP/COP funding

Cypress Benefits (Out of Network)

Dean Health Care (Out of Network)

HealthEOS (In Network)

HPS (In Network)

Humana (In Network)

Network Health Plan ( In Network)

Tricare (In Network)

Trilogy (In Network)

Meritain (Out of Network)

Multiplan- (In Network)

UMR (In Network)

United Health Care (In Network)

WEA Insurance (In Network)

Wisconsin Carpenters, Electricians, Metal workers, Auto etc.

WPS (In Network)

If your insurance company is not on our list, please give us a call and we can help you determine your coverage.

Patient Forms

Speed up your visit by having your some of your paperwork already done!

Patient Information

This form provides us with the basic demographic and condition information.

Assignment of Benefits and Consent

These forms provides us with your insurance information needed for billing and patient consent.

Wheelchair Evaluation Form

This form provides us with a better idea your child's medical history and needs.

Address:

W4652 Glenn St.
Appleton, WI 54913

Fax:

Fax: 1-866-878-1996

Phone:

Office: (920) 968-7528

Billing: (920) 968-7532

Hours:

By appointment only
Monday - Friday 8:30 - 4:30

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